np77 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how np77 ("np77," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," "User") who register for or use the online gaming services available at np77.one (the "Platform").

np77 is committed to processing personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. We are also subject to applicable data handling obligations under PAGCOR licensing conditions and Republic Act No. 9160, the Anti-Money Laundering Act of 2001 as amended.

By creating an account or using the np77 Platform, you consent to the collection and use of your personal data as described in this Policy. If you do not agree with this Policy, you must not use the np77 Platform.

2 Data Controller Identity

np77 is the data controller responsible for the personal data collected through np77.one. As data controller, np77 determines the purposes and means of processing your personal data and is accountable for its lawful and secure handling.

np77 operates under PAGCOR authorization and is subject to the data governance obligations imposed by PAGCOR as a condition of its gaming license. Where PAGCOR or any other Philippine regulatory authority lawfully requires the disclosure of player data, np77 will comply with such requirements without requiring your separate consent, as permitted under the DPA 2012.

3 Personal Data We Collect

3.1 Registration Data

When you create an np77 account, we collect the information you provide during the registration process, including your full legal name, date of birth, email address, and Philippine mobile number. This data is required to create and maintain your account.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR KYC requirements and the Anti-Money Laundering Act, np77 is required to verify your identity before processing withdrawals. You will be asked to submit a copy of a valid Philippine government-issued photo ID. The personal information contained in your ID document — including your full name, date of birth, address, and ID reference number — is processed as part of the KYC verification process.

3.3 Financial & Transaction Data

np77 records all deposit and withdrawal transactions associated with your account, including transaction amounts, dates and times, payment method identifiers (such as GCash mobile number or bank account number in masked form), and transaction reference numbers. Full payment credentials such as card numbers or bank account details are handled by your payment provider and are not stored on np77 servers.

3.4 Gameplay Data

np77 records your gameplay activity, including games played, bet amounts placed, game outcomes, session durations, and bonus activity. This data is used for account management, dispute resolution, regulatory reporting, and platform improvement.

3.5 Technical & Device Data

When you access np77.one, we automatically collect certain technical information about your device and connection, including IP address, browser type and version, operating system, device identifiers, and session timestamps. This data is used primarily for security monitoring and fraud detection.

3.6 Data You Provide to Support

When you contact np77 customer support via live chat or email, we retain records of your communications, including the content of support tickets, chat transcripts, and any attachments or screenshots you provide. These records are used to resolve your inquiry and to monitor service quality.

4 Legal Basis for Processing

np77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

5 How We Use Your Personal Data

np77 uses the personal data we collect for the following purposes:

• Creating, maintaining, and operating your np77 account.
• Processing and recording deposits, withdrawals, and in-platform transactions.
• Verifying your identity and age in compliance with PAGCOR KYC requirements.
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited activities.
• Providing customer support and resolving account disputes.
• Sending transactional notifications — deposit confirmations, withdrawal status updates, and security alerts — via email and SMS to your registered contact details.
• Sending promotional communications where you have opted in, including information about np77 bonuses, new games, and platform features.
• Monitoring player activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behavior.
• Complying with our legal and regulatory obligations, including reporting requirements under PAGCOR licensing conditions and the Anti-Money Laundering Act.
• Improving the np77 platform based on aggregated and anonymized usage analytics.

np77 will not use your personal data for purposes materially different from those listed above without providing you with appropriate notice and, where required by the DPA 2012, obtaining your consent.

6 Data Sharing & Disclosure

6.1 Service Providers

np77 shares personal data with third-party service providers engaged to support the operation of the Platform. These providers include game software providers, payment processing partners (including GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, hosting and cloud infrastructure providers, and fraud detection service providers. All service providers are contractually bound to process your personal data only on np77's documented instructions and to maintain appropriate security measures.

6.2 Regulatory Authorities

np77 is required to share player data with PAGCOR and, where applicable, the Anti-Money Laundering Council (AMLC) of the Philippines as required by law and under our PAGCOR operating license. Such disclosures are mandatory and do not require your consent.

6.3 Law Enforcement

np77 will disclose personal data to law enforcement agencies, courts, or other government bodies in the Philippines when required to do so by a lawful legal order, subpoena, or court direction, or where such disclosure is necessary to prevent or detect criminal activity including fraud and money laundering.

7 Data Retention

np77 retains your personal data for as long as your account remains active and for a minimum period after account closure as required by applicable law and regulatory obligations. Specific retention periods are as follows:

After the applicable retention period has elapsed, np77 will securely delete or anonymize your personal data unless retention for a longer period is required to comply with a specific legal obligation, regulatory requirement, or to defend a legal claim.

8 Data Security

np77 implements appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and np77.one is encrypted using bank-grade SSL/TLS protocols.
• Data encryption at rest: Sensitive data stored on np77 servers, including KYC documents and financial records, is encrypted at rest.
• Access controls: Access to personal data is restricted to np77 staff and authorized service providers who require that access to perform their functions, on a need-to-know basis.
• Two-factor authentication: Players are able to enable SMS-based two-factor authentication on their accounts as an additional security control against unauthorized login.
• Intrusion detection and monitoring: np77 operates continuous security monitoring to detect unauthorized access attempts and anomalous account activity.
• Regular security assessments: np77 conducts periodic security reviews and vulnerability assessments of its platform infrastructure.

Notwithstanding these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your np77 account has been compromised, please contact np77 support immediately through the live chat function on np77.one.

9 Cookies & Tracking Technologies

np77 uses cookies and similar tracking technologies on np77.one to maintain platform functionality, enhance security, and analyze usage patterns.

9.1 Essential Cookies

Essential cookies are necessary for the Platform to function. They maintain your login session, preserve your language and display preferences, and support security functions including CSRF protection. Essential cookies cannot be disabled without affecting your ability to use the Platform.

9.2 Analytics Cookies

np77 uses analytics cookies to collect aggregated and anonymized data about how players navigate and interact with the Platform. This data is used to identify performance issues and improve the user experience. Analytics cookies do not identify you as an individual.

9.3 Security Cookies

Security cookies support np77's fraud detection and account security systems. They help identify suspicious patterns that may indicate account takeover attempts or bot activity. Security cookies are essential to platform integrity and cannot be opted out of.

9.4 Managing Cookie Preferences

You can manage non-essential cookie preferences through your browser settings. Instructions for managing cookies in common browsers (Chrome, Safari, Firefox, Edge) are available through your browser's help documentation. Disabling certain cookies may affect the functionality of some Platform features.

10 Your Data Rights Under Philippine Law

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by np77:

• Right to be Informed: You have the right to be informed that your personal data is being collected and processed. This Policy fulfills np77's transparency obligation under the DPA 2012.
• Right of Access: You have the right to request a copy of the personal data np77 holds about you and information about how it is being processed.
• Right to Correction: You have the right to request that inaccurate or incomplete personal data held by np77 be corrected or updated. You may update many account details directly through your np77 account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to np77's legal retention obligations under AMLA and PAGCOR regulations, which may prevent immediate deletion.
• Right to Object: You have the right to object to the processing of your personal data on grounds relating to your particular situation, including processing for direct marketing purposes.
• Right to Data Portability: Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe that np77 has processed your personal data in violation of the DPA 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

To exercise any of the above rights, please contact np77's Data Protection Officer using the contact details provided in Section 15. np77 will respond to your request within thirty (30) days, or within such extended period as permitted by the DPA 2012 and NPC regulations where the request is complex or involves a large volume of data.

11 Children & Minors

The np77 Platform is strictly restricted to individuals who are 21 years of age or older in accordance with Philippine law and PAGCOR regulatory requirements. np77 does not knowingly collect personal data from persons under the age of 21.

12 Third-Party Links & External Services

The np77 Platform may contain links to third-party websites or services in the context of game provider information or payment method guidance. np77 is not responsible for the privacy practices or data handling of any third-party website or service. When you access a third-party website from a link on np77.one, that website's own privacy policy governs the collection and use of any data you provide.

Game software on the np77 Platform is provided by licensed third-party game providers. The gameplay data generated while using these games is processed by np77 under this Policy. Game providers may receive anonymized or aggregated data for technical support and game performance purposes, but do not receive personally identifying player data unless required for game certification or regulatory compliance.

13 Cross-Border Data Transfers

Some of np77's service providers, including game providers and cloud infrastructure partners, may be located outside the Philippines. Where personal data is transferred to service providers in other countries, np77 ensures that appropriate data transfer safeguards are in place, including contractual data processing agreements that impose obligations equivalent to those required under the Data Privacy Act of 2012.

np77 will not transfer your personal data to countries that do not provide an adequate level of data protection unless appropriate safeguards as required by the NPC are in place, and only to the extent necessary for the provision of Platform services.

14 Changes to This Privacy Policy

np77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on np77.one and, where appropriate, by sending a notification to your registered email address prior to the changes taking effect.

The date at the top of this Policy indicates when it was last reviewed and updated. Your continued use of the np77 Platform following the effective date of any revised Policy constitutes your acknowledgment of the changes. If you do not agree with any updated Policy, you should stop using the Platform and may request account closure in accordance with the Terms and Conditions.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by np77, please contact our Data Protection Officer using the following details:

This Privacy Policy is effective as of January 1, 2026 and supersedes all prior versions of the np77 Privacy Policy.